This documentation helps guide you through migrating your devices from your current MDM solution without erasing devices or disrupting users.
This article explains how to migrate your devices to Primo (FleetDM) through:
| Week | Key actions |
|---|---|
| Day 1 | Onboarding meeting to help you set up the Primo dashboard |
| Week 1 | Configuration of Primo MDM with settings currently deployed on your devices |
| Device segmentation (MacOS, Windows, Linux, etc.) | |
| → [If MacOS migration] Connection between Primo and your Apple Business Manager (ABM) | |
| → [If Windows migration] Activation of automatic migration from Primo | |
| Week 2 | Communication to users and deployment of the Primo agent on your devices (manual or via your current MDM) |
| Week 3 | [If MacOS migration] Reassignment in ABM and unenrollment of old MDM profiles |
| Week 4 | [If MacOS migration] Acceptance of Primo profiles by your employees and finalization of deployment |
| Week 5 | [If MacOS migration] Final checks and removal of the old MDM |
[If MacOS migration] Link Primo and your Apple Business Manager (ABM)
[If Windows migration] Enable the "Windows MDM Automatic Migration" option in your Primo MDM Settings
List the policies and applications currently deployed on your machines
Apply your configurations on Primo via MDM Profiles
Prepare internal communication (email, Slack, FAQ)
Anticipate specific cases: store FileVault keys, Activation Lock, etc. in advance
MacBook Migration
Windows Migration