This article will guide you step by step through installing Primo on your device. This installation is crucial for your company’s fleet management.

Some context before we begin:

• Primo is the tool your company uses to track, manage, and secure its devices.
• FleetDM is the Mobile Device Management (MDM) solution deployed by Primo.

The procedure is simple and quick: it takes less than 2 minutes.

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Important: You must have administrator rights on the device to complete the installation. If you do not have them, contact your administrator before proceeding.

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Step 1: Access the Primo enrollment space

You can access the Primo enrollment space in two different ways.

Option 1: Access the enrollment from the invitation email

If you received an enrollment email titled “Invite to join <Company Name> on Primo”:

1. Open the enrollment email.
2. Click Enroll my computer on Primo.
3. You are redirected to the Primo enrollment web page.

Option 2: Access the enrollment from a direct link

If your administrator shared an enrollment link with you: open the link and you are directly redirected to the Primo enrollment web page.

Step 2: Authenticate to Primo

Once on the Primo enrollment page:

1. Enter your professional email address

   (or your personal email address if you are new to the company).

2. Enter the 6-digit verification code sent to your email address.

Step 3: Start the installation

After logging in, Primo will prompt you to install the MDM on your device.

1. Choose one of the following options:
   • If a device is already assigned to you, select it and click Enroll.
   • If no device is assigned to you, click Deploy MDM on another device.
2. Select your device OS (Windows, MacOS, Linux, iOS, Android) and download installer.